Overview Mailroom Clerk Execute queue-based operational work with high accuracy, strong documentation discipline, and timely completion. Works within defined team standards and escalates exceptions appropriately.

Reports To:

Operations Lead/Supervisor (team-specific) Core Responsibilities Complete assigned queue work accurately and timely; maintain clean system documentation and artifacts. Follow documented procedures, templates, and standards; flag exceptions early. Communicate clearly with internal teams and (where applicable) clients/vendors through approved channels. Contribute to continuous improvement by identifying recurring defects/rework drivers.

Function / Team

Subsections Receive, sort, and distribute incoming legal mail; prepare and send outbound legal mail; operate mail systems/equipment; maintain proof documentation. Skills & Qualifications Required High attention to detail; strong documentation discipline; ability to manage time-sensitive queues. Strong verbal and written communication; ability to learn workflow systems quickly. Preferred Experience in mortgage default servicing, legal operations, or regulated processing environments.

Experience:

1-3+ years in queue-based processing or relevant team experience preferred (role-dependent).

Pay:

$18.00 per hour

Benefits:

Dental insurance Health insurance Paid training Vision insurance

Work Location:

In person