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Robert Half

Post-Closing Specialist

Career Insights for Loan Documentation Specialist

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Based on Texas data

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What they do

A Loan Documentation Specialist reviews applications for loans and assists with the process of evaluating loans. Prepares, organizes and verifies the documents and reports required for a loan application. Monitors the loan application and approval process and may assist customers with loan payments. May specialize in mortgage, business or other types of loans.

$48,971 / year median in Texas

-5% projected decline

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Job Description

We are looking for a detail-focused Post-Closing Specialist to join a contract assignment in Austin, Texas. This opportunity supports a high-volume mortgage documentation project centered on clearing outstanding post-closing items and bringing aged files to completion. The ideal candidate is comfortable working independently, and maintaining precise records in a production-driven environment.
Responsibilities:
  • Oversee a designated pipeline of post-closing files and identify unresolved documentation needed to complete each record.
  • Contact title companies, settlement partners, attorneys, and other vendors to obtain missing collateral and trailing documents in a timely manner.
  • Track follow-up activity through organized schedules, status updates, and escalation steps to help move delayed files toward resolution.
  • Examine incoming documents such as final title policies, lien releases, and related records to confirm they meet post-closing standards.
  • Raise unresolved issues or repeated vendor delays to leadership when additional intervention is required.
  • Maintain accurate daily reporting on production volumes, file status, and outstanding inventory.
  • Handle a large caseload while meeting established expectations for quality, turnaround time, and consistency.
  • Support remediation efforts tied to aged inventory and document recovery initiatives as project needs evolve