Member Business Lending Processor Heartland Credit Union - 3.2 Madison, WI Job Details Full-time $20 - $25 an hour 20 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Life insurance Referral program Retirement plan Qualifications Computer operation Financial services customer support Word processing Computer literacy Research High school diploma or GED Full Job Description "Choose a job you love, and you will never have to work a day in your life" - Confucius Employment with Heartland is unique and rewarding. Working here, you have the opportunity to collaborate with a diverse and inclusive team of caring, passionate, and fun-loving coworkers while changing our members lives through helping them make healthier financial decisions. Our MBL Processor provides support to business lenders, enabling them to focus on business development and credit underwriting. Processes commercial and agricultural loan applications, handles documentation preparation and ensures all loan documentation is accurate, complete, and compliant with regulatory requirements, credit union policies, and lending guidelines. Assists with organization of financial documents and maintenance of loan files for member-owned businesses. This role works closely with business lenders, analysts, underwriters, title companies, appraisal companies, and other third parties to facilitate timely loan closings while providing excellent member service.

What you will be doing:

Loan documentation preparation and ensuring all is accurate, complete, and compliant. Maintain complete and accurate file information. Service and support to loan officers' portfolios. This includes assisting gathering necessary information, member and/or third party follow-up, research, loan advances and pay downs, payment issues, wires and all other servicing needs. Provides timely, accurate, professional, and confidential administrative service support. Composes and edits correspondence from word processing documents, verbal direction, written documents and files as requested. Assist with clearing documentation exceptions, obtaining additional information as needed and answering questions about accounts, payments, and annual reviews. Maintains member profiles and identifies opportunities to offer additional products and services to meet member financial needs.

What you will need:

High school diploma or equivalent (i.e. GED) or equivalent experience At least 1 year of experience in a financial institution Excellent communication skills with the ability to adjust your communication style to your audience A positive attitude and strong desire to help others Strong computer skills Ability to promote a professional image of the credit union at all times

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person