Night Auditor Gilbert and Tempe Hampton Inn & Suites by Hilton - 3.6 Gilbert, AZ Job Details Part-time | Full-time $17 - $20 an hour 1 hour ago Benefits Employee discount Qualifications Foreign language proficiency Multilingual Night audit Attention to detail Venue guest services Full Job Description Company Overview Hampton by Hilton is dedicated to providing a safe and relaxing experience for our guests. With a focus on cleanliness and health, we ensure that every stay from check-in to check-out is seamless and enjoyable across our 18 brands worldwide. Summary We are seeking a Front Desk Agent to join our team at Hampton by Hilton. This role is vital in delivering exceptional guest service and ensuring a welcoming atmosphere for all visitors. You will be the first point of contact for guests, making your contribution essential to our mission of providing peace of mind during their stay. Responsibilities Greet guests upon arrival and provide a warm welcome. Manage guest check-ins and check-outs efficiently. Handle guest inquiries and resolve issues promptly with professionalism. Maintain accurate records of bookings and reservations. Assist in managing phone systems and directing calls appropriately. Perform night audit duties as required to ensure financial accuracy. Promote hotel services and amenities to enhance the guest experience. Requirements Previous experience in guest services or hospitality preferred. Strong communication skills, both verbal and written. Ability to multitask in a fast-paced environment while maintaining attention to detail. Bilingual or multilingual abilities are a plus. Familiarity with hotel management software is beneficial but not required. If you are passionate about hospitality and eager to create memorable experiences for guests, we invite you to apply today and become part of the Hampton by Hilton family!

Pay:

$17.00 - $20.00 per hour

Benefits:

Employee discount

Work Location:

In person