Position Summary We are seeking a dependable, detail-oriented, and guest-focused Night Auditor to join our hotel team. The Night Auditor is responsible for providing overnight front desk service while reviewing and balancing the hotel's daily financial transactions. This position ensures the accuracy of guest accounts, completes end-of-day reporting, assists overnight guests, and helps maintain a safe and welcoming environment. Key Responsibilities Welcome guests and provide friendly, professional service during overnight hours. Complete guest check-ins, check-outs, room assignments, and reservation changes. Answer phone calls and assist guests with questions, requests, or concerns. Review and balance daily room charges, payments, deposits, and other transactions. Complete the nightly audit and process the hotel's end-of-day procedures. Identify and correct discrepancies in guest accounts and financial records. Prepare and distribute daily revenue, occupancy, and operational reports. Process payments and maintain accurate cash-drawer records. Respond promptly and professionally to guest concerns and emergencies. Monitor hotel activity and follow safety and security procedures throughout the shift. Communicate important information to management and incoming front desk staff. Coordinate with housekeeping and maintenance regarding room status and guest needs. Promote hotel amenities, upgrades, packages, and loyalty programs. Maintain a clean and organized front desk and lobby area. Perform additional front-office duties as assigned. Qualifications Previous hotel front desk, night audit, accounting, or customer-service experience is preferred. Hilton PEP experience is a huge plus Strong attention to detail and basic math skills. Excellent communication, organization, and problem-solving abilities. Comfortable using computers, reservation systems, and payment-processing equipment. Ability to work independently and make sound decisions during overnight hours. Friendly, professional, and calm when handling challenging situations. Reliable attendance and punctuality are required. Must be available to work overnight shifts, including weekends and holidays. Physical Requirements Ability to stand or sit for extended periods. Ability to perform repetitive computer and telephone tasks throughout the shift. Ability to occasionally lift or move items weighing up to 25 pounds. What We Offer A welcoming and team-oriented work environment Opportunities for training and career advancement Employee hotel discounts Competitive pay Flexible schedule Paid time off If you are reliable, enjoy working independently, and take pride in providing excellent guest service while maintaining accurate financial records, we would love to have you join our team.

Pay:

From $18.00 per hour Expected hours: 16.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule Paid time off Application Question(s): This position is 11pm-7am, will you be able to comply with this and show up on time for your shift?

Work Location:

In person