Fairfield by Marriott Part Time Night Auditor Fairfield Inn & Suites Redding - 3.3 Redding, CA Job Details Full-time $17 - $18 an hour 13 hours ago Benefits Vision insurance Qualifications Customer communication Active listening Interpersonal skills Night audit Writing skills Client interaction via phone calls Full Job Description Job Summary At Fairfield Inn & Suites by Marriott, a Front Desk Night Auditor is primarily responsible for covering the front desk by accommodating hotel guests through registering and assigning rooms throughout the check in process. Issuing room keys, keeping records and reports of occupied and vacant guest rooms, answering incoming phone calls from external and internal guests, making reservations, collecting payments, and presenting final folio invoices as guests check out of the hotel. Lastly, always going above and beyond to show our guests the true meaning of Marriott's Spirit to Serve. General Responsibilities Checking guests in and out of the hotel ensuring they receive the accommodations they require (ADA rooms, pet friendly rooms, etc.) Make, change, or cancel guest reservations as needed, with knowledge of computers Answering phone calls from external and internal guests, responding to guest needs Cash handling and reconciliations Keeping work area neat and organized Communicating with other team members continuously Reporting any unsafe conditions to appropriate supervisor or manager immediately Knowing and understanding hotel emergency procedures Maintaining a professional and upbeat attitude as the first and last impression of our hotel guests •The company reserves the right to add or change duties at any time.

Job Qualifications Experience:

Some previous customer service experience is preferred

Flexible Schedule:

Needs to have a flexible schedule to be able to work day shifts, evening shifts and must be available to work on weekends Skills Ability to communicate effectively verbally, and in writing Active listening Ability to problem solve Ability to multi-task Team player Provide professional services

Job Type:

Full-time Pay:

$17.00 - $18.00 per hour

Benefits:

Vision insurance

Work Location:

In person