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Fairfield Inn & Suites Redding

Fairfield by Marriott Part Time Night Auditor

Entry-Level JobVerifiedNo experience needed

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What they do

A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.

$37,810 / year median in California

+11% projected growth

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Job Description

Fairfield by Marriott Part Time Night Auditor Fairfield Inn & Suites Redding - 3.3 Redding, CA Job Details Full-time $17 - $18 an hour 13 hours ago Benefits Vision insurance Qualifications Customer communication Active listening Interpersonal skills Night audit Writing skills Client interaction via phone calls Full Job Description Job Summary At Fairfield Inn & Suites by Marriott, a Front Desk Night Auditor is primarily responsible for covering the front desk by accommodating hotel guests through registering and assigning rooms throughout the check in process. Issuing room keys, keeping records and reports of occupied and vacant guest rooms, answering incoming phone calls from external and internal guests, making reservations, collecting payments, and presenting final folio invoices as guests check out of the hotel. Lastly, always going above and beyond to show our guests the true meaning of Marriott's Spirit to Serve. General Responsibilities Checking guests in and out of the hotel ensuring they receive the accommodations they require (ADA rooms, pet friendly rooms, etc.) Make, change, or cancel guest reservations as needed, with knowledge of computers Answering phone calls from external and internal guests, responding to guest needs Cash handling and reconciliations Keeping work area neat and organized Communicating with other team members continuously Reporting any unsafe conditions to appropriate supervisor or manager immediately Knowing and understanding hotel emergency procedures Maintaining a professional and upbeat attitude as the first and last impression of our hotel guests •The company reserves the right to add or change duties at any time.
Job Qualifications Experience:
Some previous customer service experience is preferred
Flexible Schedule:
Needs to have a flexible schedule to be able to work day shifts, evening shifts and must be available to work on weekends Skills Ability to communicate effectively verbally, and in writing Active listening Ability to problem solve Ability to multi-task Team player Provide professional services
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
Vision insurance
Work Location:
In person