Night Auditor

Position Summary:

Audits, balances and reports on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.

Primary Responsibilities/Essential Functions:

1. Audits, balances and reports on any/all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. 2. Audits, balances, posts and reports on the front desk transactions to include but not limited to room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. 3. Audits, balances and prepares, verifies and reports on room information to provide Rooms Management with a picture of how they are performing. 4. Runs night audit final after insuring all revenues are in balance nightly. 5. Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. 6. Attend to all guest needs. Qualifications (relevant experience, education and training): 1. The ideal candidate will have one to two years Guest Services experience at a Hilton property or IHG. 2. Requires general knowledge of accounting and bookkeeping transactions commonly used at comparable hotel or resort. 3. Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction. 4. Able to use mathematics to solve problems. 5. Requires ability to use computers programmed with accounting software to record, store and analyze information.

Job Type:

Full-time Pay:

$18.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Night audit: 1 year (Preferred)

Work Location:

In person