Overview Join the high-energy team at TRU by Hilton Colorado Springs Airport as our Hotel Night Auditor! If you're a night owl with a knack for detail and a passion for hospitality, this is your chance to shine. In this role, you'll be the captain of the overnight shift—keeping operations smooth, guests happy, and the numbers accurate. You'll handle late‑night check‑ins, balance the day's finances, and ensure our hotel stays safe, secure, and welcoming for every guest who walks through our doors after dark. Duties Welcome late‑night arrivals and early‑morning departures with a friendly, upbeat attitude Perform nightly audits of guest accounts, verifying billing accuracy and reservation details Respond to guest questions, requests, or concerns with speed and a smile Monitor hotel security via CCTV, walk the property, and manage access points throughout the night Prepare clear shift reports covering financials, incidents, and guest feedback Manage multi‑line phone systems with professional phone etiquette Support front desk operations by handling reservations, room assignments, and guest service needs as they arise Requirements Previous experience in hotel front desk or night audit roles is a plus Strong customer service skills with an energetic, can‑do attitude Bilingual or multilingual skills are a bonus—help us connect with every guest Familiarity with hotel PMS and reservation software is preferred Excellent verbal and written communication, including phone etiquette Comfortable working independently during overnight shifts while staying focused and guest‑centered Reliable, punctual, and able to handle the unique pace of nighttime operations What We Offer Competitive pay for overnight shifts Flexible scheduling options Travel discounts at Hilton properties worldwide On‑the‑job training and career growth opportunities A fun, supportive team that values your contributions Join us at TRU by Hilton Colorado Springs Airport and help us deliver memorable stays—day or night. We celebrate diversity and are committed to building an inclusive team where everyone thrives. Apply today!

Pay:

$16.00 - $17.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person