Evergreen Lodge at Vail Night Auditor Full-time /

Part-Time Position Pay Rate:

$24.00 hour/+ A night audit involves balancing a hotel's daily financial transactions during the overnight shift, verifying accounts, and creating reports for management. This dual role also includes essential customer service, such as checking in late guests, responding to inquiries, and ensuring the front desk operates smoothly overnight. The process ensures financial accuracy, helps prepare for the next day, and provides a critical point of contact for hotel guests during quieter hours.

Key Responsibilities Financial Reconciliation :

The core task is to verify and balance all financial records from the day's operations, including guest charges, payments, and various revenue streams.

Account Balancing :

This involves reconciling cash and credit card transactions, posting charges to guest accounts, and ensuring all billing records are accurate.

Reporting :

The night auditor prepares various financial reports for management, such as daily revenue summaries, occupancy reports, and occupancy rates, to analyze hotel performance.

Guest Services :

They serve as the primary point of contact for guests overnight, handling late check-ins, check-outs, room service requests, wake-up calls, and general inquiries.

Front Desk Operations :

The role includes managing reservations, taking payments, and ensuring the front desk is prepared for the arrival of the morning shift.

Security and Communication :

Night auditors are often responsible for ensuring the property's security and coordinating with other departments, like maintenance and housekeeping, to address overnight needs.

Requirements:

• One + years of experience preferred
• Strong foundational service skills
• Knowledge of safety and security procedures
• Time management and multitasking skills
• Excellent verbal and written communication skills.

Pay:

From $24.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Free parking Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person