Night auditor and front desk We are looking for highly organized candidates with excellent people skills for the position of Guest Service Representative. Guest Service Representatives are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties.

Guest Service Representative Responsibilities:

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Accommodating general and unique requests. Diffusing conflict or tense situations with guest

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour

Experience:

Hotel experience: 1 year (Required)

Work Location:

In person