Night Auditor

Night Auditor Macon, GA Job Details Full-time $14.00 - $14.75 an hour 1 day ago Qualifications Customer communication Guest relations Night audit Communication skills Entry level Customer complaint resolution Full Job Description Join

CUSA, LLC

as a Full-Time Night Audit professional in Macon, GA, and elevate your career in a dynamic customer service environment! This onsite position offers the thrill of working during the exciting night hours, where you can make a meaningful impact on guest experiences. Your role will involve problem-solving and providing empathetic service, making every interaction count. Enjoy competitive pay at $14.75 per hour while being part of a flexible and high-performing team that values innovation and excellence. Embrace the opportunity to work in a forward-thinking organization that celebrates adventurous spirit and professional growth. You will be a crucial part of a vibrant culture focused on safety and integrity, where your contributions truly make a difference. Apply now to embark on an exciting journey with

CUSA, LLC!

WHAT

IT'S LIKE TO BE A NIGHT AUDIT AT NIGHT AUDIT

As a new Night Audit team member at CUSA, LLC, you can expect a diverse and engaging daily routine. Your primary responsibilities will include managing front desk operations during the night shift, ensuring a seamless check-in and check-out process for guests. You will conduct nightly financial audits, balancing accounts and reviewing transactions to maintain accuracy and integrity. On a typical night, you will interact with guests, addressing inquiries and resolving any issues with empathy and professionalism. Your schedule will generally be from 11 PM to 7 AM, including weekends, allowing you to embrace a unique work-life balance. Expect to collaborate with a supportive team, where your problem-solving skills will shine, contributing to a customer-centric atmosphere. Get ready for an energetic environment that values high performance and exceptional service!

WHAT YOU NEED TO BE SUCCESSFUL

To thrive as a Night Audit professional at CUSA, LLC, you will need a unique skill set tailored for the customer service industry. Proficiency in Fosse software is essential, enabling you to manage reservations and financial processes efficiently. Familiarity with the Marriott Brand will further enhance your ability to deliver exceptional service and understand the expectations of our guests. Strong problem-solving skills are crucial, allowing you to address challenges swiftly and effectively. An empathetic approach will help you connect with guests on a personal level, ensuring their needs are met. Attention to detail is important for accurate auditing, while excellent communication skills will facilitate seamless interactions with both customers and team members. A customer-centric mindset, paired with the ability to work flexible night and weekend shifts, will set you up for success in this exciting role! Knowledge and skills required for the position are: Experienced in Fosse Knowledge of Marriott Brand

YOUR NEXT STEP

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!