A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide
JOB DESCRIPTION
The purpose of the Night Auditor at Holiday Inn Express & Suites Morris is to be responsible for overseeing nightly hotel operations, you will ensure accurate guest billing, maintain financial records, and provide exceptional service during late-night hours. Serves as a Manager on Duty during the hours of 11pm to 7am. Ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Check guests in/out, process payments, and handle AYS duties. Reconcile guest service agent paperwork and credit card transactions. Post room charges, distribute folios, and reconcile gift shop and banquet paperwork. Run daily close-out reports, process night audit, and maintain the front desk log book. Handle guest mail, messages, and faxes, ensuring timely delivery. Must be able to stand for extended periods, walk, bend, and crouch. Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed. Flexible schedule with rotating shifts, including weekends, nights, and potential overtime.
QUALIFICATIONS
Minimum one year of hotel front desk or accounting experience preferred. Strong communication skills and ability to perform basic math calculations. Ability to analyze data and make decisions regarding guest check-in/out processes.
ACKNOWLEDGEMENT I
have read and understand all the above. I have reviewed the duties for which I am responsible and understand this job description may be modified in writing at any time. This job description excludes marginal functions, incidental duties and special projects which I may be required to perform when assigned. I understand that this document does not create an employment contract and that I am employed by Janko Hospitality, LLC on an "at-will" basis.
