Hotel Night Auditor

Hotel Night Auditor Sarbhan Hospitality Group Join our team as a Night Auditor where you will be a key player in ensuring exceptional guest experiences during the night shift. As a crucial member of our hotel staff, you will oversee the nightly operations, handle guest inquiries, and ensure accurate financial transactions.

Duties:

• Conduct night audit procedures to verify and balance entries, including room charges and taxes
• Welcome guests upon arrival during late hours and provide efficient check-in/check-out services
• Respond to guest inquiries and resolve issues promptly to ensure guest satisfaction
• Manage reservations, cancellations, and walk-ins effectively
• Ensure the security of the premises by monitoring surveillance cameras and performing regular property walks
• Prepare daily reports, including revenue summaries and occupancy rates
• Collaborate with other departments to address guest needs and maintain a seamless operation
• All other tasks assigned by management.

Requirements:

• Previous experience in a night audit roles is preferred
• Proficiency in using hotel management software for accounting and reservations
• Strong customer service skills with a focus on guest relations
• Ability to communicate effectively with guests and team members
• Multilingual or bilingual skills are advantageous Join our team as a Night Auditor where your attention to detail, customer service expertise, and dedication to maintaining operational efficiency will contribute to our guests' memorable stay

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person