The Night Auditor is responsible for the front desk operation during the overnight shift (11pm-7am).
Primary responsibilities include:
registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
Responsibilities:
QUALIFICATIONS
High School diploma or equivalent required. College course work in related field helpful. Must be able to work independently and with minimal supervision. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES
Initiate and complete the End of Day process. Complete the Night Audit checklist for computer procedures daily. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required such as stocking snack store. Perform any other duties as requested by the Guest Services Manager or any other member of management. Previous hotel experience preferred.