Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Capable of using and maneuvering through a Reservation System. Respond to guest inquiries and in a timely, friendly and efficient manner Provide driving and/or walking directions to guests to local destinations Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions Adhere to Marriott Brand Standards, Polices and Proceedures. Assist fellow team members and other departments wherever necessary to maintain positive working relationships Provide or obtain accurate information May be required to perform other functions assigned by manager, as needed
Job Requirements:
At least 6 months experience in a similar capacity. High school diploma or equivalent Be able to work in a standing position for long periods of time (up to 7 hours). Ability to perform assigned duties with attention to detail, speed, accuracy, follow- through, courtesy, cooperativeness and work with a minimum of supervision. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to accurately compute and manipulate mathematical calculations. Proficient computer skills, capable to use the hotel computer system Work schedule varies include working on holidays and weekends.
Job Type:
Full-time Pay:
$15.00 - $16.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Vision insurance Ability to
Commute:
Oxford, MS 38655 (Required) Ability to
Relocate:
Oxford, MS 38655: Relocate before starting work (Required)