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Comfort Inn & Suites, Shelby
Hotel Night Auditor/Front Desk - Part Time
Entry-Level JobVerifiedNo experience needed
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What they do
A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
$34,761 / year median in Montana
+13% projected growth
Job Description
The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Night Auditor that will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth. As a Hotel Night Auditor , you will:
- perform final checks of room charges and other transactions before audit, generate audit report and records as outlined in audit procedures, and perform checks of audit reports as outlined in audit procedures.
- prepare credit card summaries and checks approval, prepare, and balance all reports required by management, and post room and tax revenues and any phone or other charges.
- perform check in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and courteous manner, be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room services.
- handle guest problems and complaints, serve as an information agent for hotel guests, perform a variety of clerical and office duties, and may be required to perform security checks and hall patrols.
- be responsible for daily execution of reservation checks to ensure that no revenue is lost by rooms that are not sold and that hotel is not overbooked, prepare coffee and breakfast bar for guests if applicable.
- be thoroughly familiar with all emergency procedures with regard to accident, fire, bomb threats, illness of guests, and other incidents as outlined in the "Safety & Security" manual, must have first-hand knowledge of the physical layout of the entire building , responsible for accurate accounting of all guest rooms, and communicate pertinent information to co-workers and management.
- complete other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- While performing the duties of this job, the employee must frequently lift and/or carry up to 30 pounds and occasionally lift and/or carry up to 50 pounds.
- While performing the duties of this job, the employee must be able to communicate.
- While performing the duties of this job, the employee must be able to be physically mobile in the work environment.
Environmental Demands :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .- The ability to work in an open environment with frequent interruptions and guest interactions.