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TownePlace Suites Marriot Hotel

Night Auditor

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Job Description

Job Summary Join our dynamic hospitality team as a Part-Time Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure seamless guest experiences, maintain hotel security, and uphold the highest standards of hospitality management. As a Night Auditor, you will oversee front desk operations, handle guest inquiries, and perform detailed financial audits—all while providing exceptional customer service in a lively, fast-paced environment. Your dedication will help create memorable stays for our guests and support the smooth functioning of our resort or hotel property. Duties Greet and assist guests with check-in and check-out procedures efficiently and courteously during overnight hours Manage multi-line phone systems to handle guest requests, reservations, and inquiries with professionalism and clarity Conduct nightly audits of financial transactions, ensuring accuracy in billing, reservations, and account reconciliations Provide guest services by addressing special requests, resolving issues promptly, and ensuring guest satisfaction Prepare detailed shift reports, incident logs, and audit documentation to ensure operational continuity Qualifications Proven experience in hospitality management or hotel operations, particularly in front desk or night audit roles Strong customer service skills with an emphasis on phone etiquette and guest relations. Familiarity with hotel management software systems and multi-line phone systems is preferred Excellent attention to detail for financial audits and recordkeeping Ability to work independently during overnight shifts while maintaining high energy levels and professionalism Knowledge of hospitality industry standards, resort operations, and guest services best practices Join us as a Night Auditor to be part of a vibrant team dedicated to delivering outstanding hospitality experiences! Your enthusiasm for guest relations combined with your expertise in hotel management will make a lasting impact on our guests' stays. We value your skills in creating welcoming environments that make every guest feel at home.
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements