This part-time position is for Thursday, Friday and Saturday overnight. Overview Join our dynamic hospitality team as a Night Auditor at our upscale hotel, where your energy and attention to detail will ensure seamless overnight operations. In this vital role, you will be the first point of contact for guests during the night shift, handling guest inquiries, managing reservations, and maintaining the integrity of financial records. Your proactive approach and hospitality expertise will contribute to a welcoming environment that encourages guest satisfaction and operational excellence. Duties Guests should be treated promptly, warmly, and professionally. Provide an exceptional check in and check out experience Complete pre and post audit checklist Print and organize daily reports Respond to guest needs, requests, and complaints Set up breakfast buffet Communicate pertinent guest information to designated departments PBX Operation Light cleaning Monitor security cameras and conduct routine property inspections to ensure safety and security standards are maintained during overnight hours Enforce hotel emergency procedures confidently in case of incidents or safety concerns, coordinating with emergency responders when necessary Requirements Front desk operations, or hotel customer service roles; resort experience is a plus Strong customer service skills with the ability to problem-solve quickly and effectively in a fast-paced environment Excellent phone etiquette and communication skills, including experience with multi-line phone systems and client communication Ability to stand, walk, and remain alert for extended periods during overnight shifts

Pay:

$17.00 - $19.00 per hour Expected hours: 24.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person