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KG
Kalthia Group Hotels
Night Auditor
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Based on Nevada data
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What they do
A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
$34,486 / year median in Nevada
+9% projected growth
Job Description
Night Auditor Kalthia Group Hotels - 1.0 Las Vegas, NV Job Details Part-time From $15 an hour 12 hours ago Benefits Employee discount Qualifications Bilingual Multilingual Night audit Organizational skills Multi-line phone systems Full Job Description We are looking for a Hotel Night Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. This position also ensures accuracy in hotel end of day reporting and night audit procedures. If you have a heart for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Up-sell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Customer service attitude Excellent communication and organizational skills Qualifications Strong customer service and communication skills Previous hotel experience, particularly in front desk operations Proficiency in handling multi-line phone systems Knowledge of night audit procedures and hospitality management Ability to manage guest relations effectively Organizational skills to handle multiple tasks efficiently Bilingual or multilingual capabilities are a plus