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Econo Lodge
Front Desk/Night Auditor
Entry-Level JobVerifiedNo experience needed
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What they do
A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
$33,786 / year median in New York
+15% projected growth
Job Description
Front Desk/Night Auditor Econo Lodge
- 3.2 Rochester, NY Job Details Part-time | Full-time $15.50
- $16.
Full Job Description Overview:
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team in the hospitality industry. This position plays a crucial role in providing exceptional customer service and ensuring the smooth operation of our hotel.Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate records
- Conduct night audit procedures to reconcile daily transactions
- Ensure the safety and security of guests during the night shift
- Assist with various administrative tasks as needed
Qualifications:
- Previous experience in hotel management or hospitality is preferred
- Proficiency in using phone systems and other office equipment
- Must have Strong customer service skills with a focus on guest relations
- Excellent phone etiquette and communication skills
- Ability to perform night audit duties accurately
- Must have reliable transportation
- Bilingual proficiency is a plus
- Knowledge of hospitality management practices.
Benefits:
Competitive salary commensurate with experience- Opportunities for career growth within the hospitality industry
- Training provided to enhance skills and knowledge If you are passionate about providing exceptional service, have a keen eye for detail, and enjoy working in a dynamic environment, we invite you to apply for the Front Desk Clerk/Night Auditor position at our hotel.
Job Types:
Full-time, Part-time Pay:
$15.50- $16.