Night Auditor Holiday Inn Express - 3.3 Brookpark, OH Job Details Full-time From $14 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Customer communication Night audit Shuttle driving High school diploma or GED Analysis skills Driver's License Math Attention to detail

Full Job Description About Us:

At the Holiday Inn Express Cleveland Airport, we pride ourselves on delivering exceptional hospitality experiences in a warm and welcoming environment. We're looking for a dependable and detail-oriented Night Auditor to join our team and help ensure our guests enjoy a seamless and restful stay.

What We Offer:

Medical, dental, vision insurance Employee discounts on food, beverages, and hotel stays Opportunities for professional growth and advancement 401K with company match Paid Time Off 24/7

Employee Assistance Program Job Overview:

As a Night Auditor, you will be responsible for balancing the day's accounts, ensuring the accuracy of financial records, and delivering top-notch customer service during the overnight shift. This role is perfect for individuals who are detail-oriented, self-motivated, and enjoy working independently in a calm, overnight environment.

Responsibilities:

Perform nightly accounting and reporting duties to balance daily transactions. Process guest check-ins, check-outs, and reservations with professionalism. Respond to guest inquiries and requests, providing exceptional service. Ensure the security and safety of the property during the overnight hours. Prepare and deliver daily reports for management. Address any guest concerns or emergencies promptly and efficiently. Maintain a clean and organized front desk and lobby area. Must be able to driver the Hotel Shuttle to and from Airport+Car Rental.

Qualifications:

Previous hotel front desk or night audit experience is a plus but not required. Strong mathematical and analytical skills. Excellent communication and interpersonal skills. Proficiency with hotel management software is preferred but training will be provided. Ability to work overnight shifts, weekends, and holidays as needed. High school diploma or equivalent required. Must be able to driver the Hotel Shuttle to and from Airport+Car Rental. Join our team if you're interested in balancing guest service with detail-oriented work on the overnight shift!

Job Type:

Full-time Pay:

From $14.00 per hour Application Question(s): Are you able to communicate effectively in English, both verbally and in writing, to perform essential job duties?

License/Certification:

Driver's License (Required) Shift availability: Overnight Shift (Required) Ability to

Commute:

Brookpark, OH 44142 (Required)

Work Location:

In person