Overview We are seeking a dedicated and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during overnight hours. This position involves managing guest check-ins and check-outs, handling financial transactions, and providing exceptional customer service to ensure a pleasant experience for all guests. The ideal candidate will possess strong hospitality skills and be comfortable working independently during night shifts. Responsibilities Perform night audit procedures, including balancing daily transactions and preparing financial reports. Manage guest check-ins and check-outs efficiently while ensuring accuracy in billing and payment processing. Provide outstanding customer service by addressing guest inquiries, resolving issues, and offering assistance as needed. Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked. Utilize phone systems effectively to handle incoming calls, take reservations, and provide information to guests. Assist with guest relations by fostering a welcoming environment and promoting hotel amenities. Collaborate with other hotel departments to ensure seamless operations during the night shift. Requirements Previous experience in hospitality or hotel management is preferred. Familiarity with night audit processes is a plus. Strong customer service skills with the ability to communicate effectively with guests and staff. Proficient in using phone systems and basic computer software for managing reservations and financial transactions. Multilingual abilities are an advantage for enhancing guest relations. Excellent phone etiquette and interpersonal skills to create positive interactions with guests. Ability to work independently during overnight hours while maintaining attention to detail in all tasks. 11p-7a for Friday and Saturday nights and any request off for night audit Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational integrity of our hotel during nighttime hours!

Job Type:

Part-time Pay:

From $12.00 per hour

Benefits:

Employee discount

Work Location:

In person