Hotel Front Desk Night Auditor Extended Stay America Premier Suites Portland - North Portland, OR Job Details $18 - $19 an hour 1 day ago Qualifications Customer communication In-person customer service High school diploma or GED Computer skills Full Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Compensation:
18.00-19.00 per hour
Responsibilities:
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Make sure every hotel guest has a pleasant stay Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
Must be computer proficient; experience with accounting or reservation software is a bonus High school diploma or equivalent required; some college preferred Great communications. and excellent customer service skills are required Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Flexible overnight hours are required About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.