The Night Auditor will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction
Responsibilities and Duties:
Knowledge of a hotel reservation system. Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome Hotel ambassador- share property knowledge Assigning rooms Processing payments Accommodating guest requests Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex, Etc. Ensuring that all end-of-day activities have been successfully completed