Overview:

We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins and check-outs efficiently
• Provide information about services, available rooms, rates, and amenities
• Respond to guest inquiries, requests, and complaints promptly and courteously
• Manage reservations and ensure accurate data entry in the booking system
• Coordinate with other departments to meet guests' needs and resolve issues
• Maintain a neat and organized front desk area

Skills:

• Experience in the hotel or hospitality industry preferred
• Strong guest relations skills with a focus on delivering exceptional service
• Knowledge of hotel management systems and phone systems
• Multilingual abilities are a plus
• Excellent phone etiquette and communication skills
• Familiarity with resort operations and guest services Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Job Types:

Full-time, Part-time Pay:

$13.00

• $13.

50 per hour

Experience:

Hotel :

1 year (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Greenville, SC 29615 (Required)

Work Location:

In person