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Duties:

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• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Provide information about hotel facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and efficiently
• Assist with reservations and room assignments
• Process payments and maintain accurate records
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as required ```

Requirements:

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• Previous experience in hospitality or hotel management preferred
• Excellent communication skills, both verbal and written
• Multilingual abilities are a plus
• Proficient in phone etiquette and handling phone systems
• Strong customer service and guest relations skills
• Ability to handle difficult situations with professionalism and empathy
• Attention to detail and accuracy in handling guest information and transactions
• Ability to work flexible hours, including nights, weekends, and holidays Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types:

Full-time, Part-time Pay:

$17.00

• $18.

00 per hour

Benefits:

Employee discount Flexible schedule Free parking

Work Location:

In person