Duties:

```

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring accuracy of information
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and efficiently
Assist with reservations and room assignments
Process payments and maintain accurate records
Maintain a clean and organized front desk area
Collaborate with other hotel departments to ensure guest satisfaction
Perform night audit duties as required ```

Requirements:

```

Previous experience in hospitality or hotel management preferred
Excellent communication skills, both verbal and written
Multilingual abilities are a plus
Proficient in phone etiquette and handling phone systems
Strong customer service and guest relations skills
Ability to handle difficult situations with professionalism and empathy
Attention to detail and accuracy in handling guest information and transactions
Ability to work flexible hours, including nights, weekends, and holidays Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types:

Full-time, Part-time Pay:

$17.00

$18.

00 per hour

Benefits:

Employee discount Flexible schedule Free parking

Work Location:

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