Must be able to pass a drug test, background check and credit check Position will be full time. Responsible for cash drawer contents and transactions Maintains accurate records including cash flow Working as a team to ensure our guests feel valued and are provided the highest level of customer service Respond to guest complaints or concerns in a prompt and professional manner Counting and accounting for cash bank Stock items for front desk and back office Greet, registers, and assign rooms to guest Handles confidential information with a high degree of integrity Answers and routes calls as appropriate; takes guest messages with accuracy, and handle any fax needs Offers and properly handles request for wake-up calls Records pertinent guest information in the front desk log Ensures common area, lobby and back office are clean Performs laundry functions as directed Assist breakfast set up and making coffee All other duties as assigned Ensure a safe and secure environment for guests Comply with federal, state and local laws regarding alcohol services Maintain procedures for security of lost and found items