Front Desk/Night Auditor

Front Desk/Night Auditor Home2 Suites Knoxville North - 1.0 Powell, TN Job Details Part-time | Full-time From $14 an hour 23 hours ago Qualifications Resort Guest relations Night audit Organizational skills Receptionist experience within hospitality industry Full Job Description Job Description The Home2Suites Knoxville North is looking for a Guest Service Rep/Front Desk Agent to assist guests with all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Customer service attitude Excellent communication and organizational skills Training will be provided.

Job Types:

Full-time, Part-time Job Types:

Full-time, Part-time Pay:

From $14.00 per hour

Work Location:

In person