Guest Services Representative/Night Auditor Hampton by Hilton Sevierville, TN Job Details Part-time | Full-time $15

• $16 an hour 2 days ago Benefits Paid time off Employee discount Flexible schedule Qualifications Foreign language proficiency Resort experience Night audit Problem-solving Venue guest services Full Job Description Overview We are seeking a dedicated Front Desk Agent/Night Auditor to join our team.

The ideal candidate should have a passion for hospitality and excellent customer service skills. If you are bilingual and have experience in hotel management, this could be the perfect opportunity for you. Duties

• Greet guests upon arrival and provide exceptional customer service throughout their stay
• Check guests in and out efficiently
• Handle guest inquiries and resolve any issues promptly
• Operate phone systems and assist with reservations
• Perform night audit duties when scheduled
• Maintain a clean and organized front desk area Skills
• Bilingual proficiency is a plus
• Strong hospitality background
• Excellent phone etiquette
• Knowledge of hotel or resort operations
• Familiarity with hotel management software
• Ability to perform night audit tasks
• Exceptional customer service and guest relations skills The required shifts will be 4pm to Midnight and Midnight to 8am If you are looking to be part of a dynamic team in the hospitality industry, we encourage you to apply for the Front Desk Agent position with us.

Pay:

$15.00

• $16.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person