Guest Services Representative/Night Auditor Hampton by Hilton Sevierville, TN Job Details Part-time | Full-time $15
- $16 an hour 2 days ago Benefits Paid time off Employee discount Flexible schedule Qualifications Foreign language proficiency Resort experience Night audit Problem-solving Venue guest services Full Job Description Overview We are seeking a dedicated Front Desk Agent/Night Auditor to join our team.
The ideal candidate should have a passion for hospitality and excellent customer service skills. If you are bilingual and have experience in hotel management, this could be the perfect opportunity for you. Duties
- Greet guests upon arrival and provide exceptional customer service throughout their stay
- Check guests in and out efficiently
- Handle guest inquiries and resolve any issues promptly
- Operate phone systems and assist with reservations
- Perform night audit duties when scheduled
- Maintain a clean and organized front desk area Skills
- Bilingual proficiency is a plus
- Strong hospitality background
- Excellent phone etiquette
- Knowledge of hotel or resort operations
- Familiarity with hotel management software
- Ability to perform night audit tasks
- Exceptional customer service and guest relations skills The required shifts will be 4pm to Midnight and Midnight to 8am If you are looking to be part of a dynamic team in the hospitality industry, we encourage you to apply for the Front Desk Agent position with us.
Pay:
$15.00
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person