avid Hotel - Smyrna is looking for a part time Front Desk agent / Night Auditor with lots of personality to cover our weekend shifts. Someone who can make guest feel welcome as well as assisting to their needs. Work as a team with all other departments.

Duties:

Welcome guests in a friendly and professional manner Perform Daily Reporting Check guests in and out with efficiency. Answer phones in a professional manner. Transferring calls or take messages when necessary. Accurately process credit card transactions. Communicate with guest about any problems/complaints and determine the best form of action to resolve. May have to book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel. Run night audit procedures to close / open hotel overnight. Work as part of a team and communicate with other departments to ensure excellent service. Perform other duties as assigned.

Skills and Qualifications:

Being service oriented Hotel Front Desk Customer Service Receptionist Administrative Assistant experience.

Skills:

communication, light computer, reading and writing, basic math, problem solving.. Having a flexible schedule including weekends and/or holidays

Pay:

$16.00 - $17.00 per hour Expected hours: 16.0 - 24.0 per week

Benefits:

Employee discount Paid time off

Experience:

Hotel experience: 2 years (Required)

Work Location:

In person