Using oral and written communication skills to register and accommodate guests Managing guest service requests Processing cash or credit card payments Maintaining updated information on room availability, reservations and guest messages Understanding how to use hotel Property Management Software (PMS) systems Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs Answer guest calls and record details of each conversation for future follow-up Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues Report any accidents or injuries to senior management staff immediately Other tasks given by management such as light cleaning Currently seeking a Night Auditor, must be willing to work overnight shifts. There will be training for the Night Audit shifts before you are alone.

Job Types:

Full-time, Part-time Pay starting at $11.00 or more based on experience.

Experience:

Front Desk:

Preferred but not

Required Hotel:

Preferred but not

Required Education:

High school or equivalent (Preferred)

Language:

English Communication method(s) used: Email Phone Chat In person

Typical Shifts:

11pm-7am

Employee Benefits & Discounts:

Employee as well as Friends & Family Discounts @ IHG Properties Medical, Vision, Dental Insurance available for Full-Time employees (optional/enrollment after 30 days) Supplementary Aflac Insurance offered to Full/Part-Time employees (optional)

Schedule:

Open 24 hours/ 7 days a week / 365 days a year Holidays & Weekends Required but

Rotating One Location Job Type:

Part-time Pay:

Up to $13.50 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance

Work Location:

In person