Hotel Night Auditor Verta Hotel

• Future Delta Hotels by Marriott
• McAllen Airport
• 5.

0 McAllen, TX Job Details Part-time | Full-time From $13 an hour 8 hours ago Benefits Paid holidays Health insurance On-site gym Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Hospitality Computer operation Night audit Property management systems (PMS) Front desk Computer skills Guest services Hotel experience Full Job Description About Us Verta Hotel

• McAllen Airport, future Delta Hotels by Marriott
• McAllen Airport, is a 148-room hotel located near McAllen International Airport, La Plaza Mall, and Quinta Mazatlán.

The hotel features modern guest rooms, an on-site restaurant, fitness center, complimentary Wi-Fi, breakfast service, business amenities, and flexible meeting/event space, creating a busy hospitality environment where guest service, accuracy, security, and professionalism are important around the clock. Managed by DePalma Hotels & Resorts, this is a great opportunity to join a hotel team during an exciting property transition and help support both the guest experience and overnight hotel operations.

Hotel website:

www.marriott.com/en-us/hotels/mfeds-verta-hotel-mcallen/overview/ DePalma Hotels & Resorts brings more than 40 years of hotel industry experience and a true passion for hospitality. Founded in 1983, DePalma is a long-established hotel management company known for hands-on leadership, deep operational expertise, and a people-first approach that focuses on taking care of associates, guests, and the communities we serve. We believe great hospitality starts with great people, and we are committed to creating opportunities for growth, development, and long-term success for our teams. If you are looking to build your career with a company that values service, knowledge, professionalism, and doing things the right way, DePalma offers a place where your work matters. Visit us at www.depalmahotels.com Position Summary We are seeking a dependable, detail-oriented, and guest-focused Hotel Night Auditor to join our team. This overnight position is responsible for providing front desk service to guests, completing the nightly audit process, balancing daily transactions, preparing reports, and helping ensure the hotel is secure, organized, and ready for the next business day. The Hotel Night Auditor plays an important role in both guest service and hotel operations. This position is ideal for someone who is reliable, comfortable working overnight, good with details, and able to provide professional service while also completing accurate administrative and audit responsibilities. Responsibilities Greet and assist guests in a friendly, professional, and welcoming manner Check guests in and out accurately and efficiently during overnight hours Handle reservations, room assignments, payments, and guest account transactions Complete nightly audit procedures and balance daily hotel activity Review, post, and reconcile charges, payments, room revenue, taxes, and adjustments Prepare and distribute required night audit reports for hotel leadership Answer phone calls, respond to guest questions, and assist with overnight guest requests Handle guest concerns, complaints, and service recovery in a calm and professional manner Monitor hotel activity, guest safety, and property security during the overnight shift Communicate with housekeeping, maintenance, and hotel leadership regarding guest needs or operational issues Follow hotel procedures for cash handling, credit cards, guest privacy, and security Maintain a clean, organized, and professional front desk area Support breakfast setup or early morning hotel operations as needed Help ensure the hotel is prepared for the next day's arrivals, departures, and business activity Qualifications Required Previous customer service, front desk, administrative, hospitality, retail, or related experience preferred Strong attention to detail and accuracy with numbers, reports, and transactions Friendly and professional communication skills Ability to work independently and stay productive during overnight hours Ability to handle guest concerns calmly and professionally Basic computer skills and ability to learn hotel systems Ability to stand for extended periods during the shift Reliable attendance and punctuality Ability to work overnight shifts, weekends, and holidays as needed Preferred Previous hotel night audit, hotel front desk, or guest service experience Experience using hotel property management systems Experience with Wyndham, Marriott, Delta Hotels by Marriott, Hilton, IHG, or other branded hotel standards Cash handling, credit card transaction, and daily reconciliation experience Basic accounting, bookkeeping, or audit experience Bilingual English/Spanish communication skills are a plus Schedule Overnight shift Flexible schedule based on business needs Weekends and holidays as needed Job Type Full-time Part-time Pay Starting at $13.00 per hour and up based on experience Benefits Eligible associates may be offered: Health, dental, and vision insurance 401(k) with company contribution Paid time off Holiday pay Hotel travel discounts and perks Growth and advancement opportunities with an established hotel management company Join Our Team This is a great opportunity for someone who enjoys guest service, takes pride in accuracy, and is comfortable working independently during overnight hours. If you are dependable, detail-oriented, professional, and ready to help support the guest experience and daily operations at Verta Hotel

• McAllen Airport, future Delta Hotels by Marriott
• McAllen Airport, we encourage you to apply.

Job Types:

Full-time, Part-time Pay:

From $13.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Night audit: 1 year (Preferred) Front desk: 1 year (Preferred)

Hotel:

1 year (Preferred) Guest services: 1 year (Preferred)

Hospitality:

1 year (Preferred)

Work Location:

In person