Front Desk/Night Auditor Days Inn San Antonio Airport - 3.3 San Antonio, TX Job Details Part-time | Full-time $9 - $13 an hour 19 hours ago Qualifications Customer communication Resort experience Multilingual Night audit Attention to detail OPERA Full Job Description Front Desk / Weekend Night AuditorJob Overview Join our hospitality team as a Weekend Front Desk/Night Auditor and help us provide a welcoming, safe, and comfortable experience for our guests throughout the overnight hours. We are currently seeking a reliable and customer-focused Night Auditor to work Friday, Saturday, and Sunday nights . This is a great opportunity for someone who enjoys hospitality, works well independently, and takes pride in providing excellent guest service while keeping overnight hotel operations running smoothly. As a Front Desk/Night Auditor, you will be responsible for overnight front desk operations, guest assistance, financial reconciliation, and the daily night audit. You will serve as an important point of contact for late-night arrivals and overnight guests while ensuring accurate records and a smooth transition into the next business day.
Schedule Primary schedule:
Friday, Saturday, and Sunday nights Overnight/night audit shifts Part-time weekend position Must be dependable and able to consistently work all three scheduled nights Additional shifts may be available when the hotel needs coverage. These potential shifts may be offered to the selected candidate based on staffing needs and availability. Duties & Responsibilities Welcome guests warmly and handle all front desk operations with professionalism and enthusiasm. Check guests in and out and assist with reservations, room assignments, payments, and guest requests. Use hotel property management systems (PMS), such as SynXis or similar platforms. Perform the nightly audit by reconciling daily financial transactions, preparing reports, and verifying guest billing and account settlements. Monitor and maintain accurate records of hotel transactions, guest requests, and overnight incidents. Answer phones and assist guests with questions about hotel amenities, services, local attractions, and directions. Resolve guest concerns and service issues promptly and professionally. Coordinate with housekeeping and maintenance to address room readiness, maintenance concerns, and late-night guest requests. Monitor the property during overnight hours and help maintain a safe, secure, and welcoming environment. Follow hotel emergency procedures, safety protocols, and incident-reporting requirements. Communicate important overnight information to the management and day-shift team. Assist with bilingual or multilingual guest communication when needed. Maintain a clean, organized, and professional front desk area. Complete all required overnight reports and prepare the property for the morning shift. Qualifications Previous hotel, resort, hospitality, or front desk experience preferred. Previous night audit experience is a plus. Knowledge of hotel property management systems (PMS), such as SynXis or similar systems, preferred. Strong customer service and communication skills. Excellent attention to detail, particularly when handling financial transactions and reports. Ability to work independently during overnight hours. Dependable and punctual, with a strong commitment to working Friday, Saturday, and Sunday nights . Ability to remain professional, alert, and helpful throughout the overnight shift. Familiarity with hotel emergency procedures and safety protocols is desirable. Previous experience with hotel reservation systems and front desk functions is preferred. Bilingual or multilingual communication skills are a plus. What We're Looking For We are looking for someone who is dependable, responsible, friendly, and comfortable working independently overnight . The ideal candidate understands that the night auditor plays an important role in both guest satisfaction and the financial accuracy of the hotel. If you enjoy working with people, have strong attention to detail, and can be counted on for consistent weekend overnight coverage, we would like to hear from you. Apply today to join our team as our Weekend Front Desk/Night Auditor!
