Overview:
We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accurate completion of all nightly audit procedures and providing exceptional customer service to our guests. This is a vital role in maintaining the smooth operation of our hotel during the overnight hours.
Duties:
- Perform nightly audits to verify the accuracy of guest accounts, including room rates, charges, and payments
- Balance and reconcile all revenue and settlement accounts
- Prepare and distribute daily reports to management and other departments
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with the check-in and check-out process as needed
- Monitor the hotel's security systems and report any suspicious activity or safety concerns
- Maintain a clean and organized front desk area
- Provide exceptional customer service to ensure guest satisfaction
Requirements:
- Previous experience in hospitality management or front desk operations is preferred
- Familiarity with phone systems and hotel management software is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to multitask effectively
- Ability to work independently with minimal supervision
- Bilingual skills (English/Spanish) are a plus
- Must be able to work overnight shifts, including weekends and holidays Please note that all positions at our hotel are paid positions, including internships.
We offer competitive compensation packages and opportunities for career growth within our organization. If you are passionate about providing exceptional guest service and have the necessary qualifications, we would love to hear from you. To apply, please submit your resume and cover letter detailing your relevant experience in hospitality management. Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with us.
Job Type:
Part-time Pay:
$15.00
00 per hour
Benefits:
Employee discount
Work Location:
In person