The Microtel Inn & Suites South Hill is currently looking for a Part-Time Experienced Hotel Front Desk Agents! Front Desk is an important role as they serve as the first point of contact for our valued guests at our hotel! Hotel Front Desk Agent responsibilities include registering and interacting with guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, plus have the job in your WORK HISTORY, we'd like to meet you! Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Customer service attitude Excellent communication and organizational skills Please submit your resume here and you may be contacted to setup interview times if your experience best matches the position. Also note that the application will not be viewed if there is not any history of front desk position.

Education:

High school or equivalent (Required)

Experience:

Hotel Front Desk Agent:

1 year (Required) Front Desk Agent or relevant: 1 year (Preferred)

Language:

English (Required)

Work Location:

One location

Job Type:

Part-time Pay:

From $13.00 per hour

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person