Overnight Front Desk Representative for a 51 room hotel in Downtown Menomonie Must be available to work weekends and holidays 11p-7a Shift No Experience necessary Duties include: Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards. Provides quality service for guests including providing pertinent information about the area. Handle and resolve guest's complaints. Assist in training of new front desk staff. Demonstrate good communication skills. Perform basic math using a calculator. Have legible handwriting. Record information in the clerk log book and shift reports. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Responsible for accurate cash control to include keeping the cash drawer at a minimum and ensuring that the shift deposits balance. Maintain a neat and clean appearance behind the front desk and in the lobby area. Implement all company policies and procedures for safety and security. Setting up breakfast. Responsible for key control. Issues and receives both room keys and master keys. Cleaning guestrooms and lobby area as needed. Restocking front desk supplies. Help with laundry and restocking linens.

Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid time off

Work Location:

In person