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Courtyard by Marriott

Night Auditor/Guest Service Representative

Entry-Level JobVerifiedNo experience needed

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What they do

A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.

$31,904 / year median in Wyoming

+10% projected growth

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Job Description

Night Auditor - Courtyard by Marriott At Courtyard by Marriott, we empower our guests to succeed while making room for a little fun. We encourage them to take small breaks from work and enjoy their time away from their usual routine.
Position Overview:
We are seeking a motivated, responsible, and reliable individual to join our exceptional front desk/night audit team. This overnight position requires strong interpersonal, customer service, and computer skills. While hotel experience is preferred, it is not necessary.
Key Responsibilities:
Provide outstanding customer service to guests during the overnight shift. Perform night audit procedures, including balancing accounts and generating reports. Assist with front desk operations, including check-ins, check-outs, and reservations. Address guest inquiries and resolve any issues promptly and professionally. Ensure the safety and security of the hotel during the night shift.
Qualifications:
Excellent interpersonal and communication skills. Strong customer service orientation. Proficiency in computer systems and software. Ability to work independently and handle multiple tasks. Previous hotel experience is a plus but not required.
Shift Details:
Hours:
9 PM to 7
AM Schedule:
3 days a week This is an overnight position! Join our team and be part of a dynamic environment where you can grow and make a difference!
Job Type:
Part-time Pay:
$14.00 - $15.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person