Summary Under general supervision, this role performs all analytical and administrative duties necessary for preparing, processing and auditing payrolls in a co-sourcing environment with ADP. Ensures the consistent compliance with applicable company policies and local, state and federal statutes. May participate in payroll process improvement initiatives. Key Responsibilities Cultivates productive customer interactions and responds to unexpected customer requests with sense of urgency and positive action. Establishes, maintains and supports relationships with external and internal customers to ensure effective completion of assigned responsibilities. Takes responsibility for service-level failures, instills a proactive customer service perspective in the team and ensures timely response and follow-up to customer inquiries. Completes payroll operational activities including adjustments, audits, reporting, regulatory filing, etc. Responds to inquiries from internal and external customers. Conducts research and makes recommendations to resolve payroll questions. Generate, finalize and process an accurate and timely payroll. Review entire payroll forerrors and reasonableness. Distribute reports and checks/deposit advices to applicable parties. Continually seeks out and pursues opportunities to enhance process effectiveness and efficiencies. Models professional workplace attitudes and behaviors that contribute to a positive workplace climate and promotes open communication and trust within the work group. Partners with co-sourced provider for payroll activities including payroll runs, auditing, garnishment management, tax services, etc.
Expected hours:
40.0 per week
Benefits:
Flexible schedule
Education:
Bachelor's (Required)
Experience:
High-volume, complex
Payroll:
3 years (Required) ADP payroll system : 2 years (Required) Ability to