JOB DETAILS The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents. If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position: Applicants are Encouraged to Apply Online
By Mailing to the
Department of Human Resources, ATTN:
HEAD CLERK , 455
Main Street, Room 109, Worcester, MA 01608
(If applying via US Mail, please include a completed Application Questionnaire & VSID)
Title:
HEAD CLERK
Department/Division:
Auditing
Apply Start Date:
08/21/2026
Apply End Date:
Open Until Filled
Type:
Full Time
Hours:
40 Per Week
Wage:
$26.29 - $31.71 Per Hour
Description:
HEAD CLERK
AUDITING
DEPARTMENT
CITY
OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Head Clerk for the Auditing Department's Payroll Division. Under the direction of the Administrative Assistant of the Payroll Division, the Head Clerk is responsible for auditing City and Worcester Public School payroll to confirm the accuracy of the calculations and will review and verify all department payroll entries to ensure compliance with rules, regulations, collective bargaining agreements, ordinances, and laws and timely payment of payroll. The position will store documents, convert to electronic archive, and provide assistance as needed to department personnel and answer incoming phone calls. Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS
Audit all City payroll as submitted by each department through Workday HCM software and verify figures and calculations for accuracy.
Review and verify department payroll entries to ensure compliance with City rules and regulations, collective bargaining agreements, ordinances, and law as they relate to salaries and payroll procedures.
Review and verify fringe benefits relative to paid time off, overtime pay, stipends, and all other miscellaneous compensation stipends.
Work with department payroll employees, Human Resources and Treasury to resolve discrepancies or variations.
Prepare special reports requested by the Auditor.
Secure official interpretations on problematic matters.
Ensure information received is verified on a timely basis.
Update and track various payroll information electronically. Work closely with the Department of Information Technology to ensure accurate information and notify when the payroll can be run.
Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
: Knowledge of the rules, regulations, laws, and ordinances relating to payroll
Prior accounting or bookkeeping experience with emphasis on payroll
Experience processing payroll using Workday or other modern HCM software
Strong attention to detail, with the ability to interpret written and numerical data accurately
Experience with data entry, file maintenance, and general administrative and clerical duties
Ability to establish and maintain collaborative working relationships with diverse employees
Excellent verbal and written communication, interpersonal and organizational skills
Ability to manage priorities and multitask in a fast-paced environment with the ability to work independently or as part of a team
Experience providing excellent customer service and the ability to resolve conflicts with city departmental payroll clerks while consistently maintaining a professional and courteous manner
Ability to operate standard office equipment including computers, scanners, and copiers
Ability to maintain confidentiality
Regular onsite attendance is required
MINIMUM REQUIREMENTS
High School diploma or equivalent
Two (2) years bookkeeping or accounting experience that includes payroll transactions
Demonstrated proficiency with Microsoft Office Suite
Excellent communication skills
PREFERRED QUALIFICATIONS
Associate Degree in business/public administration, finance, accounting, or other related discipline
Five (5) years of experience performing payroll accounting functions
SALARY RANGE
$26.29 - $31.71 hourly, full-time, with an excellent benefits package
