Payroll & Benefits Clerk WenGAP is a Wendy's franchise organization operating 38 restaurants across Virginia. We are hiring a Payroll & Benefits Clerk to join our corporate office team. This role owns the bi-weekly payroll cycle from the office side and keeps our benefits enrollment and deduction records accurate for a workforce of restaurant crew, managers, and salaried staff. This is a detail-driven, deadline-driven desk. Payroll closes on the same day every other week and does not wait. If you are the kind of person who works from a checklist, notices when a number doesn't tie out, and follows up until you get an answer, you will do well here. What you'll do Process the bi-weekly payroll cycle from close through final adjustments, resolving time and pay exceptions before the processing deadline Review timekeeping data for accuracy (overtime, missed punches, PTO, and terminations) and work with District Managers to correct issues before the file locks Administer benefits enrollment and eligibility, including new-hire enrollment windows, waiver tracking, and 401(k) participant records Reconcile carrier and vendor invoices against payroll deductions, and verify deduction codes and amounts each cycle Run and distribute recurring payroll and employee reports to leadership and field management Complete required government and compliance reporting on schedule Manage the office and accounts-payable inboxes, returning calls and closing out open items daily What we're looking for 2+ years of payroll, benefits administration, bookkeeping, or high-volume administrative experience (multi-location or hourly workforce experience is a strong plus) Comfortable in

Excel or Google Sheets:

sorting, filtering, VLOOKUP/XLOOKUP, and reconciling two reports against each other Experience with a payroll or HRIS platform (UKG/UltiPro, Paylocity, ADP, Paycom, or similar) Strong written communication. A large share of this job is clear, professional follow-up email with restaurant managers and vendors Proven ability to hold a recurring deadline without being reminded Discretion with confidential employee, pay, and benefits information High school diploma or equivalent required; associate's degree or payroll coursework (FPC/CPP) preferred Nice to have Restaurant, retail, hospitality, or other multi-unit hourly payroll background Familiarity with restaurant back-office systems, benefits enrollment platforms, or paycard programs Bilingual English/Spanish Benefits 401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance Why WenGAP Stable, established franchise organization with 38 locations and a tenured office team A clearly documented desk. This role comes with a fully mapped task calendar, so you'll know exactly what good looks like from week one Schedule & location Full-time, Monday through Friday, in-office at our Newport News corporate office. This is not a remote or hybrid position.

Pay:

$24.00 - $29.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Which payroll or HRIS systems have you used? Describe a time you found an error in a payroll or invoice reconciliation. What was it and how did you catch it? How would you rate your Excel skills: Basic, Intermediate (VLOOKUP, pivot tables), or Advanced? Do you have experience administering employee benefits enrollment and deductions? Please describe.

Experience:

Payroll processing: 2 years (Required) Ability to

Commute:

Newport News, VA 23606 (Required)

Work Location:

In person