Electronic Banking Associate Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years and Texas. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do. We have openings for full-time E Banking Associate. Primary responsibilities will be to perform a wide range of functions in support of branches and departments related to electronic banking operations. Ideal candidate should be able to handle confidential information; meet deadlines for time sensitive material; and be flexible and adaptive to a diverse work environment. Candidate should have minimum 2 yrs experience in bank operations in a customer. service capacity with hands-on knowledge of electronic banking applications and web browsers. Essential duties and responsibilities include, but are not limited to:

• Setup new and maintain clients on electronic banking system.
• Problem solve issues that arise from clients.
• Respond to client issues relating to retail and commercial electronic banking.
• Provide assistance to bank employees regarding customer issues arising from electronic banking clients.
• Review various electronic banking reports on a daily basis.
• Monitor incoming transactions from clients for errors, rejects, and other banking functions that require distributions to other departments for processing.
• Answer internet browser questions.
• Build and maintain client files.
• Demonstrate electronic banking system to potential clients.
• Monitor usage of electronic banking clients' access.
• Open support cases with electronic banking provider(s), as needed.

Bilingual in Chinese preferred Candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law.

Email resume to:

Career@bankorient.

com Visit our website at:

www.bankorient.com for additional information. Bank of the Orient is proud to be an Affirmative Action, Equal Opportunity Employer.

Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person