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Robert Half

Bilingual Chinese Bank Utility Clerk

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Job Description

We are looking for a Bank Utility Clerk to support daily branch and operations activities in Monterey Park, California. This contract opportunity is ideal for someone with banking experience who enjoys combining customer service, transaction processing, and administrative support in a fast-paced environment. In this role, you will help maintain accurate records, assist with account servicing, and contribute to efficient, compliant branch operations.
Responsibilities:
  • Handle everyday banking activities such as deposits, withdrawals, check cashing, loan payment processing, wire transfer support, and safe deposit access with accuracy and care.
  • Assist with account servicing tasks, including updating customer information, processing maintenance requests, and supporting new account setup in line with established procedures.
  • Reconcile cash and transaction activity by balancing your drawer, reviewing daily totals, and helping confirm that reports are complete and accurate.
  • Provide operational assistance to branch and back-office teams by completing data entry, locating documents, and responding to internal research requests.
  • Prepare, organize, and maintain reports, forms, correspondence, and other banking records to support smooth day-to-day workflow.
  • Deliver excellent service to clients by answering questions, addressing routine requests, and creating a positive customer experience.
  • Safeguard sensitive customer and bank information while following internal controls, security expectations, and regulatory guidelines.
  • Contribute to additional branch assignments and special projects as business needs require.