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First Horizon Bank

Relationship Banker

Career Insights for Personal Banker

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Based on North Carolina data

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What they do

A Personal Banker works for a bank to sell bank services to individual clients. Promotes different account options, loans or other services to customers that have assets or deposits in that bank.

$76,205 / year median in North Carolina

+13% projected growth

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Job Description

Relationship Banker First Horizon Bank - 3.4 Winston-Salem, NC Job Details Full-time 20 hours ago Benefits Wellness program Health savings account Health insurance Dental insurance Tuition reimbursement On-the-job training Parental leave 401(k) 6% Match Vision insurance 401(k) matching Qualifications Opening bank accounts Cash vault procedures Financial sales Internal controls Referral-based lead generation Financial transaction processing Identifying new business opportunities Sales referrals Corporate training Promoting bank products Mid-level Checking account services Business development Professional development support Managing clients in a finance role Client retention Sales coaching Customer engagement Financial product expertise Customer relationship management Mentoring Initial Contact (sales skills) Financial goal setting advisory services Prospecting Business development within finance Financial needs assessment Client acquisition Customer support for financial loans Client referrals Sales leadership Full Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales and Business Development Proactive Sales Engagement:
Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
Growth Focus:
Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
Client-Centric Financial Advice:
Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.
Referrals:
Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.
Proactive Client Outreach:
Conduct regular calls to clients and prospects to offer tailored financial solutions.
Sales Leadership:
Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service. Assist banking center management with "on the job training" of new associates. Assist with dual control vault responsibilities and audit controls. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.

FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Benefits

  • Financial Aid/Assistance
  • Professional Development
  • Mentorships
  • 401(k) Plans