Deposit Operations Specialist Millyard Bank Nashua, NH Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Electronic fund transfers Computer operation Customer communication Wire transfer payment processing Confidential information handling Bank transfers Debit card services Bachelor's degree ACH Productivity software Banking product expertise Banking Full Job Description

POSITION SUMMARY

Ensures efficient and accurate completion of assigned tasks by assisting in the management of, and actively participating in, the day-to-day activities assigned to the Deposit Operations department.

ESSENTIAL FUNCTIONS

We are committed to providing equal employment opportunities and will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role.

• Provides direct client assistance with online banking, business online banking, wire transfers, ACH, remote deposit capture, debit card inquiries, and other cash management products, as well as general account assistance.
• Accurately and efficiently processes and logs all incoming and outgoing wire transfer transactions to include OFAC screening.
• Performs additional daily tasks, to include non-post items, returned deposited checks, ACH entries, debit card transactions, account maintenance, and bill payment transactions.
• Completes a daily review of all Director reports, as assigned in the deposit operations, debit card, and online banking queries. Assists the Deposit Operations Manager to resolve any exceptions.
• Creates new Business Online Banking client profiles in Access Manager and adds or maintains various cash management products and services as approved by the Director of Business Banking.
• Monitors cash transactions, wire transfers, negotiable instruments, subpoenas (and similar requests), and electronic banking activity to identify unusual activity.

The above description covers the most significant responsibilities but does not exclude other occasional responsibilities and accountabilities.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor's degree, or a minimum of two years of deposit operations experience to include online banking, business online banking, wire transfers, ACH, remote deposit capture, debit card inquiries.
• Possesses working knowledge of financial services and intellectual curiosity to better understand how systems and processes work. Experience working in FiServ systems preferred.
• Ability to analyze and resolve problems.
• Attention to detail and accuracy.
• Proficiency with Microsoft Office products.
• Able to handle sensitive or confidential matters with discretion and privacy.
• Excellent communication skills.

SUPERVISORY RESPONSIBILITIES

None

PHYSICAL DEMANDS/WORK ENVIRONMENT

The employee must be able to sit or stand for extended periods, operate a computer keyboard and mouse, reach at or below shoulder level, lift up to 25 lbs., and perform light pushing/pulling. Close vision is required for computer work. The work environment is moderately noisy and may require occasional standing or walking between workstations. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Experience:

Deposit Operations:

2 years (Required)

Work Location:

In person