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First Citizens Bank
Treasury Management Business Support Specialist
Career Insights for Personal Banker
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What they do
A Personal Banker works for a bank to sell bank services to individual clients. Promotes different account options, loans or other services to customers that have assets or deposits in that bank.
$76,205 / year median in the U.S.
+13% projected growth
Job Description
Treasury Management Business Support Specialist First Citizens Bank
- 3.
GED Full Job Description Overview:
This is a remote role that may only be hired in Georgia, Florida, North Carolina and South Carolina with the ability to work 8am-5pm EST. This position supports Bank products or services within a business unit, in the execution of daily operating activities. Works directly with individuals to address issues and respond to inquiries. Facilitates workflow and ensures client satisfaction through the handling, processing, and servicing of requests.Responsibilities & Qualifications:
Duties & Responsibilities:
Account Servicing- Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs routine data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations. Operations
- Performs various operational tasks that occur during customer, vendor, and associate inquiries. Service & Support
- Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience. Determines target needs and provides resolution. Business Proficiency
- Provides knowledge in area of work.
Qualifications:
Minimum Required Education and Experience:
High School Diploma or GED and 2 years' experience inOperations, or Support, or Customer Service Preferred Qualifications:
Customer Service Experince Strong Communication Skills 1+ year of Banking Strong sense of professionalismAdditional Information:
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.Benefits
- Dental Insurance