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Coffee County Bank

Universal Banker

Career Insights for Personal Banker

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What they do

A Personal Banker works for a bank to sell bank services to individual clients. Promotes different account options, loans or other services to customers that have assets or deposits in that bank.

$72,300 / year median in Tennessee

+15% projected growth

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Job Description

Universal Banker Job Description:
A Universal Banker is responsible for providing exceptional in-branch customer experience by handling customer need from sales to service. The job role encompasses many functions in the retail bank. This role is divided into 2 separate categories: Universal Banker I and Universal Banker II. Job duties include, but are not limited to:
Universal Banker:
Promoting the bank's products and services through exceptional customer service Promoting positive customer relations throughout the community Solve customer questions and concerns with warmth and a collaborative spirit Completing basic teller transactions Open and maintain new accounts Underwrite consumer (non-RE) loan applications Loan processing Manage consumer delinquency Resolve Compliance Exceptions Assist Team Leader with pending compliance exceptions Answering phones Other duties assigned by leadership team
Skills Required:
Prior Experience in Retail Banking Attention to Detail Personable Attitude Self-Starter Discipline Problem Solving Great Communication Ability to
Multitask Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Standing on feet for long periods of time. Ability to see and hear within normal ranges, with or without reasonable accommodation, to effectively perform essential job functions. Must be able to lift up to 15 pounds at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Job Type:
Full-time Pay:
$16.00 - $22.00 per hour
Benefits:
401(k) 401(k) 4% Match AD&D insurance Bereavement leave Dental insurance Disability insurance Health insurance Life insurance Paid orientation Paid time off Vision insurance
Work Location:
In person