Middle TN Region Offices Park National Corporation United States, Tennessee, Nolensville Jul 20, 2026\nDescription
Role not eligible for sponsorship

RESPONSIBILITIES

Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that fully align with Park Promises and Serving More standards.\nFoster and strength retail banking customer relationships and resolve basic to moderately complex customer issues/concerns.\nCoordinate sales efforts, retail, and business relationship management activities ensuring effective analysis and communication across all lines of business such as the Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management)\nAct as the customer's personal banker, utilizing the bank's Contact Management philosophy and strategy to strengthen relationships, offer products and services that align with customer needs, and provide exceptional customer services.\nExecute retail banking initiatives and strategies through consultative relationship management.\nCross sell products and services and perform related clerical functions, such as account and customer maintenance\nOriginate, retain, and maintenance customer accounts, including but not limited to Retail Deposit Accounts, Digital Products and Services, Small Business Deposit Accounts.\nAddress a variety of customer inquiries and complete transactions promptly, accurately, and within designated authority; requests, may be in person, by phone, virtual, and/or digital/website (including processing teller transactions, as needed).\nAct as advocate of digital product adoption for customers and internal support for branch associates\nAssist Branch Management with daily Branch Operations duties such as generating reports and gathering data, as needed\nComplete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge\nMaintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks\nDeliver a consistent, high level of service within our Serving More standards\nTravel within the Park National footprint is expected.\nOther duties as assigned

COMPETENCIES

Interpersonal/Customer Service Skills\nWritten and Verbal Communication\nAbility to understand and follow directions\nAdaptable to change\nBasic computer skills\nAbility to influence others\nAbility to build collaborative relationships\nAbility to work as part of a team\nOrganization skills/Detail oriented\nAble to multitask or juggle priorities\nProblem/Situation Analysis\nTechnical Expertise\nCreativity

EDUCATION

CERTIFICATIONS
WORK

EXPERIENCE

High School Diploma or GED required
2-4 years experience in banking, sales, relationship management, or a related field required

PHYSICAL REQUIREMENTS

\nThis position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

SCHEDULE

\nThe expectation is for this role is to travel between the Middle Region Tennessee Offices for coverage as needed. Operating and potential working hours in this region are Monday through Friday 8:00am

5:00pm. The home office for this position will be Spring Hill or Nolensville. The office locations to be covered are: Cool Springs, Spring Hill, and Nolensville. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5
40 hours per week.

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