Relationship Banker

I/II/III

• Schertz Financial Center Broadway Bank vision insurance, paid time off, tuition reimbursement United States, Texas, Schertz Sep 12, 2026

Position:

Relationship Banker

I/II/III

• Schertz Financial Center |

Division:

Retail FC| Work

Days:

Monday

• Saturday & rotating Saturdays|

Hours of Operation:

Monday

• Friday 7:45am
• 5:15pm, Saturday 8:45am
• 1:15pm

Why Broadway Bank:

We are one of the largest independently owned banks in

Texas with offerings in personal and private banking, wealth management,

business banking and mortgage lending.

Position Overview:

The Relationship

Banker is responsible for delivering an exceptional banking experience that

results in lasting customer relationships. This role provides a full scope of

products and services, ensuring customers receive the full capabilities of

Broadway Bank.

Essential Functions:

Provide comprehensive banking services, including transactions processing, account opening, servicing, and loan processing, while ensuring accuracy and efficiency.

Ensure prompt, accurate, and courteous service, and resolve client concerns directly or through appropriate referrals.

Engage customers through personal connections, open-ended questions, and active listening to build lasting relationships and trust.

Maintain deep expertise in all Broadway deposit and loan products to effectively educate and advise customers.

Achieve sales goals by understanding customer financial needs and presenting tailored solutions for Broadway's products and services.

Build and expand relationships through outbound calls for service, sales, and account onboarding.

Utilize CRM effectively to capture client information, record activities, schedule follow-up actions, and identify next likely sales opportunities, facilitating robust customer relationship management.

Work collaboratively with Broadway bankers and LOB partners to connect customers with the right expertise for their financial needs.

Manage risk, practice loss prevention, and adhere to security policies while maintaining confidentiality.

Support retail objectives and meet regularly with Financial Center Manager to review goals and performance.

Perform other duties as assigned in compliance with laws, regulations, and bank policies.

This position may require travel within the Bank's geographic area.

Experience & Education:

Previous

retail or consultative sales experience.

Demonstrated

sales and service experience with proven success in establishing and

meeting sales goals.

Experience

in using personal computers, including Microsoft Word, Excel, and Outlook.

High

school diploma or equivalent is required; some college-level coursework is

a plus.

4-year

degree and/or an equivalent combination of education and work experience

in retail sales and service is preferred. Skills &

Qualifications:

Effective communication skills.

Cultural intelligence.

Team engagement.

Commitment to self-development.

Ability to build and maintain strong customer relationships.

Proficiency in using customer relationship management (CRM) software.

Strong problem-solving skills.

Ability to work independently and as part of a team.

Attention to detail and accuracy in transaction processing.

Strong organizational and time management skills.

Other Requirements:

Meet and maintain financial responsibility, character and general fitness standards along with all other established requirements for an individual Loan Originator (LO) in accordance with Regulation Z.

Work involves sitting, extended periods of standing and occasional walking.

Requires close visual acuity.

Requires the ability to lift, carry, push, pull weights or otherwise move objects weighing as much as 50 lbs. on a regular basis and/or for extended periods of time during the workday.

Occasional overtime or extended hours may be required. We're a culture that offers resources to benefit your

overall health and well-being: Career Development and Mentorship Programs

Generous paid time off, minimum 4 weeks

Employee recognition, awards, and events

Free vision insurance

Retirement matching

Tuition reimbursement This job description is not

designed to be a comprehensive listing of duties, responsibilities, or

activities that are required for this job. Duties, responsibilities, and

activities may change at any time with or without notice. Broadway Bank

is proud to be an Equal Opportunity Employer. Broadway Bank is a drug-free and

tobacco-free workplace, with a nicotine-free hiring policy. All qualified applicants

will receive consideration for employment without regard to race, color, sex,

sexual orientation, gender identity, religion, national origin, disability,

veteran status, or other legally protected status. Member FDIC