Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
T
Tiffany & Co.
Client Advisor, Contact Center
Career Insights for Personal Financial Advisor (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New Jersey data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Personal Financial Advisor advises clients on financial plans and investment strategies. Discusses the client's financial objectives, researches and recommends investment options, advises on tax strategies, monitors client accounts. May be licensed to buy and sell financial products such as stocks and bonds.
$105,060 / year median in New Jersey
+3% projected growth
Job Description
Tiffany & Co.
Keyword
Location
Search
view all jobs
Client Advisor, Contact Center - Seasonal
Parsippany, NJ
Posted 2 days ago
Apply Now Position Overview Based ONSITE in our Client Contact Center in Parsippany, New Jersey the Seasonal Client Advisor holds the critical position of supporting Tiffany clients who choose to contact the team for support and advice. The Seasonal Client Advisor is responsible for delivering luxury best-in-class client experiences and sales across multiple contact channels by listening to each client's personal needs and supporting them through elevated and authentic written and verbal communication. The role holder is an excellent communicator and brand ambassador with their passion for Tiffany's history and products conveyed in every conversation, laying the foundation for building long-term client loyalty. They will be responsible for delivering best-in-class client experiences, outcomes, and sales. The role involves selling products to clients with targets in place to support expected outcomes. This position provides a competitive pay and is commission eligible. Key Accountabilities Achieve and exceed sales targets. Deliver elevated, positive, and high-energy client experience aligned with Tiffany core brand values and integrity, across phone, email, and live messaging channels. Consistently deliver luxury experiences to resolve client matters effectively and empathetically. Escalate matters with urgency to ensure prompt and client-centric resolution. Initiate proactive, elevated, and relevant product recommendations for the client. Demonstrate and share with clients brand awareness, storytelling, and product knowledge to drive conversion and satisfaction. Get to know your client, make a personal connection, and collect relevant information that supports longer-term relationship building. Always ensure compliance with all policies and processes. Communicate with passion and authenticity, using elevated verbal and written language. Qualifications Required Sales experience Client first mindset Excellent verbal and written communication skills High energy and passion Strong computer experience working on multiple software platforms. Ability to multitask - handling phone, email, and live message platforms. Flexibility to work a varied schedule that includes days, evenings, nights, weekends, and holidays. Must have authorization to work in the United States on site. Preferred Contact Center experience, preferably retail. Luxury experience Knowledge of jewelry industry